Personal Banker - Harker Heights, TX

Qualifications

• At least 18 years of age
• High school diploma, equivalency, or currently attending high school
• Preferable six months of retail or customer service work experience
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Successful completion of a background investigation per company policy
• Cooperative team player who works effectively with co‑workers

• Under direct supervision, deliver exceptional customer service, including receipt and payment of cash in a high‑volume sales environment
• Evaluate new and existing customer relationships and recommend bank products and services to support financial success
• Follow established policies in accordance with bank procedures and supervisor direction
• Accountable for achieving monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in‑store aisle prospecting
• Process deposits and payout funds in accordance with bank procedures, recording all transactions accurately and balancing daily operations
• Receive cash and checks for deposit, verify amounts and check for endorsements
• Examine cash carefully to guard against counterfeit checks and identification
• Enter transactions into the computer and issue customer receipts
• Sell and prepare money orders, cashier’s checks, bank‑to‑bank wires, and certificates of deposit
• Process Western Union wires and cash advances
• Cross‑sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish‑speaking population
• Perform other tasks requested by supervisors as related to the bank’s functions
• Maintain regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

• Required to stand or walk for extended periods of time depending upon branch location
• Ability to work in a high‑volume, stressful, and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.