PBX Operator

Join to apply for the PBX Operator role at Harlingen Medical Center.

We seek a PBX Operator, also known as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator answers the switchboard and overhead pages, greets visitors, and directs them to the appropriate departments, while monitoring hospital alarms and maintaining knowledge of policies and procedures for all hospital emergency codes.

Shift’s Available: Saturday and Sunday 8am‑8pm, some weekdays 8:30am‑5pm.

Employment Type: Part‑time.

Hours: Two 12‑hour shifts.

Location: Harlingen Medical Center – Harlingen, Texas.

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401(k) options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare:

• Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously.
• Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on‑call personnel.
• Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments.
• Support communication during hospital emergencies or critical events by coordinating calls and information flow.
• Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information.

Deal-breakers: You must have:

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi‑task, prioritize needs to meet required timelines.
• Analytical and problem‑solving skills.
• Customer service experience preferred.

Part Time < 60.

Days.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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Entry level.

Part‑time

Administrative.

Industries:
Wellness and Fitness Services, Medical Practices, and Hospitals and Health Care.