Quality Assurance Analyst - Call Center
Listed on 2026-10-06
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Advanced Call Center Technologies is seeking a Quality Analyst to support the Training department by monitoring calls and emails, analyzing performance data, and ensuring adherence to quality standards. You will design monitoring formats, track trends, and provide actionable feedback to site leaders to drive improvements.
The role requires basic to intermediate technical skills, strong communication, and the ability to work with diverse teams in a fast-paced call center environment.
Our organisation is growing, and we are hiring a Quality Assurance Analyst
- Call Center in Harlingen, TX, United States.
We appreciate your interest in this position.
Join Colonial Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Quality Assurance Analyst
- Call Center role at Colonial Group, based in Harlingen, TX, United States.
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