Senior Sales Order Processor

Position: Senior Sales Order Processor (Permanent)
Senior Sales Order Processor
£35-£40k + Bonus + Private Healthcare
Harlow (4 days in the office 1 from home)

We're working with a successful IT manufacturing business that's looking to strengthen its operations team with the addition of a Senior Sales Order Processor. This is an ideal opportunity for someone who enjoys variety, thrives on accuracy, and has a strong understanding of order processing and commercial contracts.

In this role, you'll support the smooth handling of customer orders from start to finish-ensuring they're accurate, compliant, and fulfilled on time. You'll also play a key part in reviewing and interpreting order terms, ensuring alignment with agreed contractual terms and flagging inconsistencies early.

What you'll be doing:

* Manage the full sales order lifecycle-from order entry through to delivery

* Ensure all orders comply with agreed commercial terms and contractual obligations

* Work closely with sales, logistics and finance to ensure everything runs to plan

* Check pricing, quantities and product details for accuracy

* Communicate clearly with customers and internal teams about order status and any issues

* Handle changes, returns, or cancellations in line with policy

* Maintain clear and accurate records for tracking and audit purposes

* Support ongoing process improvements and identify any risks or gaps

* Resolve any order-related issues with a calm, customer-focused approach

What we're looking for:

* Previous experience in sales order processing or a similar coordination role

* Good understanding of contracts or commercial terms (formal legal training not required)

* A high level of attention to detail and a methodical approach to work

* Strong communication skills and a collaborative mindset

* Proficient with MS Office; experience using ERP or CRM systems would be an advantage

What's on offer:
* £35-£40k base

* Annual performance-related bonus

* Private healthcare and well-being support

* Friendly and supportive working environment

If you're looking for a varied and rewarding role where your attention to detail and understanding of commercial processes can make a real impact, we'd love to hear from you.

AGY - Vitae Financial Recruitment
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