Commercial Administrator

Commercial Administrator

£28,000 basic salary + benefits

Permanent/Full time

Harlow

An exciting opportunity has arisen to join a growing Commercial team within a well-established distribution business. This role is key to supporting customer administration, pricing data, ordering systems, and internal processes, helping the wider business achieve its growth ambitions through excellent service and operational accuracy.

• Set up new and amend existing customer records within the company ERP system
• Support the administration and sign-off process for bespoke customer orders
• Upload invoices to customer portals to ensure prompt payment
• Ensure electronic customer orders are processed accurately and on time
• Investigate customer credit requests, processing returns and credits where required
• Maintain accurate customer, pricing, and rebate data
• Provide general administrative support to the wider Commercial team
• Assist with continuous improvement of internal processes
• Carry out additional tasks as assigned by the Commercial Manager

• Highly Organised:
  Able to manage multiple tasks in a methodical and timely manner
• Detail-Focused:
  Strong attention to accuracy, thoroughness, and completing work to a high standard
• Team Player:
  Supportive, collaborative, and willing to help colleagues across the department
• Strong Communicator:
  Confident in communicating clearly and professionally with internal and external stakeholders
• Customer-Focused:
  Committed to meeting customer needs while supporting business objectives
• Proactive & Self-Reliant:
  Uses initiative, manages workload effectively, and takes on additional responsibilities when required
• Planning & Prioritisation
  
  Skills:
  
  Able to adapt quickly, meet deadlines, and organise workload efficiently
• Health & Safety Aware:
  Understands the importance of compliance and reporting risks

• Career Development: A great opportunity to grow within a supportive Commercial function
• Varied Role:
  Exposure to customer systems, pricing, invoicing, and operational processes
• Supportive Culture:
  Work as part of a collaborative team with shared goals and strong leadership
• Stability & Progression:
  Join a well-established business with long-term growth ambitions