Compliance Manager - Ackerman Pierce Hybrid

Overview

Ackerman Pierce is a well-established specialist recruitment agency supplying staff into Local Authorities, NHS services, and Education settings across the UK. Due to continued growth, we are seeking an experienced, organised, and detail-driven Compliance Manager to lead and develop our compliance function.

This is a fast-paced leadership role at the centre of the business. You will be responsible for managing a compliance team, ensuring all candidates are fully compliant prior to placement, and maintaining alignment with safeguarding legislation and framework requirements. If you thrive in a structured, process-driven environment and enjoy leading a team to deliver high standards under pressure, this role will suit you.

You will oversee the end-to-end compliance process for temporary and permanent workers across social care, healthcare, and education placements. You will manage the compliance team’s daily workflow, ensure deadlines are met, maintain audit-ready standards, and work closely with consultants and senior leadership to prioritise urgent bookings.

• Leading, managing, and developing the compliance team
• Overseeing candidate compliance from registration through to clearance
• Ensuring Right to Work checks and  are conducted in line with UK legislation
• Overseeing the obtaining and vetting of references in line with safer recruitment standards
• Managing DBS applications, updates, and tracking renewals
• Ensuring all training certificates and mandatory checks meet Local Authority and NHS framework requirements
• Maintaining accurate and audit-ready records on the CRM and compliance trackers
• Working closely with consultants to prioritise urgent placements and meet framework deadlines
• Conducting internal audits to ensure files meet Local Authority and NHS standards
• Acting as the main point of contact for client compliance queries and external audits
• Managing and improving the complaints process relating to compliance matters
• Reviewing and improving compliance processes to increase efficiency and reduce risk

We are looking for a resilient and proactive Compliance professional with proven team management experience.

• Previous experience managing a compliance team within a recruitment agency
• Background in healthcare, education, or social care recruitment
• Strong working knowledge of UK legislation, DBS processes, Right to Work checks, and safer recruitment standards
• Experience managing and successfully passing compliance audits
• Proven people management and leadership skills
• Experience handling compliance-related complaints and escalations
• Ability to work to strict deadlines and manage competing priorities
• Experience delivering internal compliance training
• Experience working with Local Authority or NHS frameworks

This is a hands-on leadership position. You and your team will:

• Chase candidates persistently for outstanding documentation
• Play a critical role in enabling essential workers to support vulnerable people safely and compliantly
• Work to urgent start dates
• Resolve last-minute compliance issues

• Competitive salary
• Commission scheme
• Benefits package
• Supportive and collaborative team environment
• Ongoing training and professional development
• Clear career progression opportunities
• Hybrid working
• Company socials and incentives

Apply:
If you are organised, proactive, and enjoy bringing structure and accountability to compliance processes, we would love to hear from you.