Technical Support Officer

About the Role

Technical Support Officer

Harlow District Council

Temporary, Full Time

£150.00 pday umbrella

Location:

Harlow

Closing Date: 16th January 2026

Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit on a Technical Support Officer on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 2 days per week.

Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively.

We’re looking for a highly organised Technical Support Officer to support our Damp & Mould service. In this role, you’ll help manage cases from first report to completion, ensuring residents receive timely updates and that all actions are completed accurately and on time.

If you’re proactive, customer‑focused and passionate about helping keep homes safe and healthy, we’d love to hear from you.

• Coordinate appointments
• Maintain case files
• Assist surveyors with reports and documentation
• Track progress of remedial works
• Ensure timely updates to residents and completion of all actions accurately

• Strong communication skills
• Attention to detail
• Confidence working with repairs or housing systems
• Experience in property services or damp & mould support is an advantage

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email