IT Specialist

At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from complex module assembly and sequencing to contract manufacturing, supply chain, automation, and tooling and equipment design for OEM customers across the automotive, industrial, e-mobility, heavy truck, defense, and technology sectors.

Kinetyc, our scalable contract manufacturing arm based in Wixom, Michigan, expands our capabilities and capacity to support customers across a range of industries. Together, we are Building A Better Everything.

The IT Specialist provides hands‑on technology support for Voltava’s manufacturing facility, ensuring Team Members have the systems, hardware, applications, and connectivity they need to work effectively. This role supports both business and production‑related technology, troubleshoots technical issues, maintains network infrastructure, and helps protect the Company’s systems and information.

You’ll work closely with Team Members and IT partners to resolve issues, implement technology improvements, support system upgrades, and introduce new solutions that improve reliability and productivity.

• Provide hands‑on technical support for plant systems, production applications, hardware, software, scanning, and printing.
• Serve as the primary point of contact for day‑to‑day hardware and software support.
• Maintain and troubleshoot LAN/WAN, wireless, and other network infrastructure.
• Monitor systems proactively, identify issues, and coordinate escalation and resolution.
• Support hardware, operating system, software, and system upgrades while maintaining security and system integrity.
• Set up, configure, and deploy computers, devices, applications, and related technology.
• Support Microsoft 365 and other business applications.
• Create and maintain technical procedures, workflows, and documentation.
• Train Team Members on hardware, software, and technology applications.
• Partner with IT and plant teams to implement technology improvements and support change initiatives.
• Provide responsive, customer‑focused support while managing multiple priorities.

• 3+ years of experience in IT support, systems administration, or a related technical field.
• Bachelor’s degree or equivalent combination of education, technical training, certifications, and experience.
• Strong troubleshooting and problem‑solving skills with a customer‑focused approach.
• Working knowledge of Windows, Microsoft 365, networking, and client/server environments.
• Experience supporting hardware, software, applications, and end users in a manufacturing or business environment.
• Strong organizational skills with the ability to prioritize multiple requests and projects.
• Effective communication and collaboration skills.
• Ability to learn and adapt quickly to new technologies.

• Helpdesk experience
• Experience supporting manufacturing or production applications.
• Experience with Microsoft SQL Server, Windows Server, VMware/vCenter, or Microsoft Project.
• Experience with handheld barcode scanners and industrial printing systems.
• Experience supporting wireless networks and plant‑floor technology.
• Experience with Visual Basic, , or macro development.
• Experience with Microsoft Teams and other Microsoft technologies.
• Experience with Raspberry Pi or similar embedded technologies.
• IT, networking, or other relevant technical certifications.

• Bachelor's degree or…