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ServiceNow Integration Developer

Job in Harrisburg, Dauphin County, Pennsylvania, 17101, USA
Listing for: Unisys
Full Time position
Listed on 2026-10-12
Job specializations:
  • Software Development
    Software Engineer, Backend Developer, Computer Software / Middleware
Job Description & How to Apply Below
What success looks like in this role:
We’re looking for a motivated Service Now Developer with integration experience to join our Service Now Integration team. This role involves scripting and building ticket-exchange (eBonding) integrations between Service Now and third-party applications using Share Logic Unifi, and supporting those integrations once they are live.

Skill Set:

Service Now platform development (server-side and client-side JavaScript, Script Includes, Business Rules, Flow Designer)
Share Logic Unifi (Integration Designer, integrations, messages, actions, heartbeat monitoring) eBonding / ticket-exchange integrations (Incident, Request, Change, Problem)
REST and SOAP web services (inbound and outbound), Scripted REST APIsJSON, XML and XSD / WSDLService

Now Integration Hub, Import Sets, Transform Maps and MID Server Authentication and security (OAuth 2.0, Basic, API keys, mTLS, credential management)
Protocols (HTTP/HTTPS, SFTP) and asynchronous messaging patternsITSM processes and the Service Now data model

Automated Test Framework (ATF) and integration testing

Source control, update sets / scoped apps and Dev Ops practices

Working knowledge of B2B / multi-vendor integration domain

Experience integrating with Jira, Azure Dev Ops, Salesforce or other ITSM platforms – will be an added advantage

Service

Now certifications (CSA, CAD) – will be an added advantage

Roles and Responsibilities Build and customize ticket-exchange integrations using Share Logic Unifi Integration Designer, from no-code configuration to pro-code scripting.

Develop integrations between Service Now and various end-point applications, including bi-directional sync of states, comments, work notes and attachments.

Build and unit test services and integration scripts, using stubs / mock endpoints.

Create reusable integration templates (golden images) to speed up partner and customer onboarding.

Participate in test case execution (SIT / UAT) and carry out investigation by analysing integration logs, message payloads and HTTP requests.

Monitor integration health, handle failed or stuck messages, replay transactions and resolve integration issues.

Support Unifi and Service Now upgrades by regression-testing integrations.

Maintain integration documentation and follow Service Now development best practices.

You will be successful in this role if you have:

The successful candidate will be part of a team responsible for the ongoing enhancement and maintenance of the Service Now Integrations platform and must be able to act with a sense of urgency and adapt to changing priorities.

Around 2-6 years of experience in Service Now development with integration tools

Hands on technical knowledge in at least one of the following:

Service Now REST / SOAP integrations and Integration Hub Share Logic  Unifi, or other eBonding / ticket-exchange integration platforms

Knowledge of SQL queries and database concepts

Knowledge of cloud-native solutions using Azure / AWS / Google Cloud Good written and verbal communication, including with external technical teams

Acts with a sense of urgency and is a problem solver.#LI-JV1

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at  or alternatively Toll Free:  (Prompt
4).  US job seekers can find more information about Unisys’  EEO commitment here.

Summary

Location:

Remote, PA, United States of America Type:
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