Security Officer

North Arkansas Regional Medical Center (NARMC) is a nonprofit healthcare system serving Harrison and the surrounding North Arkansas communities. With our main hospital, 13 clinics, and additional home health and hospice services, we're committed to providing comprehensive healthcare close to home.

Our work is guided by safety, quality, integrity, and service to our community. Every team member plays a role in creating a safe, supportive experience for the patients, families, and visitors who trust us with their care.

Job Summary The Security Officer helps maintain a safe and secure environment throughout NARMC facilities and campus grounds. This position performs routine security patrols, monitors building access, responds to calls and emergencies, assists patients and visitors, and documents security-related incidents.

The ideal candidate combines sound judgment, strong observation skills, professional communication, and a commitment to safety and customer service.

Key Responsibilities Conduct routine security patrols throughout hospital buildings, annex facilities, campus grounds, and parking areas.

Complete scheduled walkthroughs of the main hospital at least every four hours, or more frequently as needed.

Monitor buildings and grounds for suspicious activity, unauthorized access, safety concerns, theft, vandalism, and other security risks.

Perform access control duties, including locking and unlocking designated entrances and exits.

Respond promptly to calls for assistance, alarms, security concerns, and emergency situations.

Respond to hospital emergency codes, fire incidents, and disaster plan activations as appropriate.

Communicate with the House Supervisor, switchboard operator, and appropriate leadership regarding security issues and incidents.

Provide escorts for team members upon request and assist patients, visitors, and others with directions to hospital departments and services.

Investigate alarm activations in coordination with Engineering personnel when needed.

Prepare accurate incident reports, activity records, and other security-related documentation.

Exercise sound judgment when addressing suspicious persons, unauthorized activity, and other situations requiring intervention.

Maintain professional working relationships with local and state law enforcement agencies.

Follow all hospital and departmental policies, procedures, safety requirements, and appearance standards.

Participate in required in-service training and recommend improvements to security procedures and practices.

Coordinate with department leadership regarding absences or staffing changes that may affect security coverage.

Perform other related duties as assigned.

Job Qualifications Required High  school education or equivalent.

At least one year of experience in a security-related field.

Valid Arkansas driver's license.

Ability to read, write, speak, and understand English.

Ability to remain calm, professional, and effective in stressful or emergency situations.

Sound judgment and the ability to respond appropriately to safety and security concerns.

Strong verbal and written communication skills.

Attention to detail and the ability to maintain accurate records and incident reports.

Ability to work independently, follow established procedures, and interact professionally with patients, visitors, and team members.

Ability to understand and apply applicable hospital policies and relevant state laws, including those concerning the use of force and detention.

Ability to meet established physical, medical, and psychological standards for the position.

Preferred Specialized training through an approved law enforcement academy or security training program.

Experience in hospital security, healthcare security, public safety, or law…