Social Services Specialist

Social Services Specialist

Employer:

State of Arkansas

Department: DCFS (Human Services)

Position Number:

Hiring Official:
LaTrinia Joyner

County:
Boone

Posting End Date: 01/02/2025

• Non‑standard work hours including evenings, weekends, holidays.
• 24‑hour on‑call rotation for up to 7 days at a time.
• Operate a motor vehicle safely at any time; reliable personal transportation, valid driver’s license, current auto insurance.
• Extensive in‑state travel ability.
• Work with families experiencing poverty, addiction, neglect or abuse.
• Lift up to 50 lbs., transport children and adults.
• Problem‑solve complex and stressful situations.

• Bachelor’s degree from an accredited institution or equivalent professional experience.

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

• Crisis intervention and de‑escalation techniques.
• Arkansas social service laws, policies, and regulations.
• Ability to analyze client needs and create action plans.
• Understanding of behavioral health and protective services.

Minimum of two years of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Entry level

Full‑time

Other

Government Administration