Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, and is designed to elevate how we work, serve, and lead in our industry.

We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferred timing
• Ensure all client needs are met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, well‑being, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)

We remain committed to building a connected culture in which trust, care, and connections are how we work together. We are recognized worldwide for creating an environment where everyone feels safe to bring their authentic self to work each day.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation or gender identity or expression, or veteran status.

Not Applicable

Full‑time

Administrative

Retail

To apply, click the link for this position in the Harrison, MI location.