Administrative Assistant - Middle, Secondary, and Mathematics Education College of Education

Administrative Assistant - Middle, Secondary, and Mathematics Education in the College of Education

James Madison University is seeking an Administrative Assistant for the Middle, Secondary, and Mathematics Education (MSME) department in the College of Education. Full‑time, classified staff position. Posted 1 week ago. Daily work location:
Harrisonburg, VA.

• Department
  : 100048 – Education Programs
• Position Type
  :
  Full‑time Staff (Classified)
• FLSA Status
  :
  Non‑Exempt – Eligible for Overtime
• Pay Rate
  : $37,000 maximum starting salary
• Opening Date
  :
  Nov 14 2025 – Review date:
  Dec 01 2025

• Serve as the initial point of contact for faculty, students and visitors, providing exceptional customer service by phone, in person and electronically.
• Serve as administrative assistant to the Academic Unit Head, assisting with note taking, transcript preparation, file and record archiving, calendar management, communications, orders, event logistics and reservations, and fiscal and affiliate support.
• Create protocols that help the unit adhere to policies (e.g., FERPA, Records Management) and function efficiently.
• Maintain confidentiality and professionalism in handling sensitive information.
• Maintain up‑to‑date and accurate schedules, syllabi and textbook information.
• Utilize JMU systems for tasks such as entering course entries and student overrides, running queries and generating reports, tracking faculty hours and overload pay, supporting student scheduling, and record keeping (training will be provided).
• Support hiring, onboarding, supervision and separation processes for department employees, managing required paperwork and ensuring timely, accurate processing.
• Prepare budget documents and monitor departmental budget allocations, including the small purchase credit card (SPCC) and faculty professional development funds.
• Provide administrative support for grant‑related activities, including proposal preparation and budget/reporting processes.
• Remain current on relevant software, procedures and departmental needs through professional learning.
• Perform other duties as assigned by the MSME Academic Unit Head or Dean.
• Maintain inventory of supplies.
• Correspond with adjunct faculty and assist with supervisor assignment and support.

• Strong communication and interpersonal skills.
• Ability to interact professionally and navigate challenging conversations with a variety of stakeholders.
• Exceptional attention to detail.
• Strong organizational and prioritization skills.
• Persistence in finding answers and solving problems.
• Experience using digital office technologies (e.g., MS Office 365, Adobe Sign).
• Ability to learn and adapt with change and innovation.
• Ability to interpret and apply relevant policies.

• Prior experience as an Administrative Assistant.
• Demonstrated ability to utilize emerging technologies.

Employment is contingent upon successful completion of a criminal background check. E‑Verify Notice:
New hires must complete an I‑9 and present documentation of identity and eligibility to work in the United States; the institution uses E‑Verify to confirm work authorization.

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. Anyone with questions regarding discrimination should contact the Office for Equal Opportunity at .

If you are an individual with a disability and need assistance searching or applying for jobs, please contact us at  or jobs. The JMU Human Resources Office is located at 752 Ott Street, Harrisonburg, VA 22807.