Administrative Assistant - Middle,Secondary,and Mathematics Education College of Education Job Harrisonburg area,Virginia USA

Position: Administrative Assistant - Middle, Secondary, and Mathematics Education in the College of Education

Working Title: Administrative Assistant - Middle, Secondary, and Mathematics Education in the College of Education

State Role

Title:

Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt:
Eligible for Overtime

College/Division: College of Education

Department: 100048 - Education Programs

Pay Rate: Maximum Starting

Specify Range or Amount: $37,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 12/01/2025

About JMU

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; and retirement through the Virginia Retirement System. We also offer a work‑life balance and integration program, Balanced Dukes, that supports the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information

The James Madison University College of Education seeks an Administrative Assistant for the Middle, Secondary, and Mathematics Education (MSME) department. This position provides administrative and clerical support for the department, Academic Unit Head, faculty, and students.

Duties and Responsibilities

Serve as an initial point contact for faculty, students and other visitors to the department offices, providing exceptional customer service by phone, in person, and electronically.

Serve as administrative assistant to the academic unit head (AUH). Provide assistance with note taking, transcripts, organization and archiving of files and records, calendar management, communications, orders, event logistics and reservations, and fiscal and affiliate support.

Create protocols that help the unit adhere to policies (e.g., FERPA, Records Management), meet expectations, and function efficiently.
Maintain confidentiality and professionalism in handling sensitive information.
Maintain up-to-date and accurate schedules, syllabi, and textbook information.

Utilize JMU systems for a range of tasks, prioritizing administrative support. (Required training is provided.) Examples:

Review and enter approved course entries and student overrides in the student administration system(s).
Run queries and generate reports.
Track faculty hours and overload pay.
Track and support student scheduling and record keeping.

Support the hiring, onboarding, supervision, and separation processes for department employees by managing required paperwork and ensuring timely and accurate processing.

Prepare budget documents and monitor departmental budget allocations including the small purchase credit card (SPCC) and faculty professional development needs.

Provide administrative support for grant-related activities, including assisting with proposal preparation, coordinating with the Office of Sponsored Programs, and supporting budget and reporting processes as directed by Principal Investigators.

Remain up to date on relevant software programs, procedures, and departmental needs through professional learning and practice.

Complete other duties as determined by the MSME Academic Unit Head and/or Dean based on ongoing and emerging needs of the department and College of Education.

Maintain inventory of supplies.

Correspond with adjunct faculty and assist in assigning and supporting supervisors.

Qualifications Required

Strong communication and interpersonal skills.
Demonstrated ability to interact professionally and effectively navigate challenging conversations with a variety of stakeholders.
Exceptional attention to detail.
Strong organizational and prioritization skills.
Demonstrated persistence in finding answers and solving problems.
Experience using digital office technologies (e.g., MS Office 365, Adobe Sign).
Demonstrated ability to learn and adapt with change and innovation.
Ability to interpret and apply relevant policies.

Additional Considerations

Prior experience as an Administrative Assistant.
Demonstrated ability to utilize emerging technologies.

Additional Posting Information Conditions of Employment

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice:
After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all…


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Administrative Assistant - Middle, Secondary, and Mathematics Education College of Education