Operations Manager - Office of Professional Development and Engagement, College of Business

Working Title: Operations Manager - Office of Professional Development and Engagement, College of Business

State Role

Title:

Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt:
Eligible for Overtime

College/Division: College of Business

Department: 100674 - COB-Differential Tuition

Pay Rate: Pay Range

Specify Range or Amount: $41,000 - $43,497

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 01/29/2026

At James Madison University (JMU), we're more than just a publicly funded institution — we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:

• Generous Leave:
  Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage:
  Access high-quality health insurance options that fit your needs.
• Retirement Options:
  Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being:
  Our Balanced Dukes program promotes wellness and work‑life integration through resources, events, and support.
• Tuition Waiver Program:
  Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

The College of Business is seeking a full‑time Operations Manager to provide administrative support to the Office of Professional Development and Engagement. As an integral member of the College's team, the Operations Manager will oversee daily operations of the office, manage the Office of Professional Development and Engagement's budget, provide fiscal support to College of Business student organizations and office programming, and coordinate college‑wide events for student organizations and college admissions activities.

This role involves regular collaboration with faculty and administrative staff to provide support to student programming and college admissions activities. The Operations Manager represents JMU and must exhibit high standards of professionalism and customer service. This position reports to the Director of Professional Development and Engagement.

• Oversee the daily operations of the office, including the training and managing of student employees, management of the Hartman Hall employer space, prospective student tour scheduling, and virtual interview rooms.
• Arrange travel, process travel authorizations and expense reimbursements, use and reconcile a JMU small purchase credit card.
• Coordinate, manage and process information related to College of Business scholarships, including preparing and routing relevant foundation paperwork and following up with the Office of Financial Aid.
• Plan and coordinate College of Business admissions activities and college‑wide student organizations events and trainings. Events include, but are not limited to, Admissions Open Houses, Admitted Student Days, Beta Gamma Sigma induction ceremonies.
• Serve as a liaison to the Student Advisory Council who implement college tours for prospective students.
• Assist with graduating senior surveys and business school ranking surveys, under the direction of the Director of Professional Development and Engagement.
• Work with the college marketing director to compile information necessary for college fact sheets and other marketing materials.

• Ability to communicate professionally and effectively across in‑person, virtual, and written formats.
• Strong organizational and time‑management skills, with…