Receptionist - Wellness Center- Part Time

The Receptionist is responsible for completing front desk operations for opening and closing the Wellness Center. This position serves as a receptionist to members, staff, residents, and/or guests entering the Wellness Center. Responsibilities include answering the telephone, greeting and assisting members, monitoring their activities, performing administrative support duties, and supporting opening and closing the facility.

Rate: $15.00 - $17.79 per hour.

• 4 pm - 7 pm, Mon, Wed, & Fri
• Tue and Thurs are possible.
• 9
  -15 hours per week with possibility for more. (opening hours and coverage/support)

• High school diploma required with the ability to complete basic clerical and cleaning tasks.
• Fitness, hospitality, or recreation experience preferred.
• Possess computer experience with proficiency in Word, Excel, and Outlook.
• Possess a command of the English language, both written and spoken.
• Ability to provide outstanding customer service using a friendly, outgoing, and customer-service oriented approach in person and by telephone.
• Ability to work closely with the senior population in a calm, cooperative, respectful, and professional manner.
• Ability to be highly organized, maintain a high level of accuracy, and detail- focused.
• Self-motivated with the ability to work independently with minimal supervision.
• Prior experience in a wellness or fitness capacity is a plus! *

• Greets and directs walk-in visitors, staff and residents modeling professional image and behavior as the first VMRC contact for the location.
• Answers and transfers all telephone calls promptly recording the message for Wellness Center management and dialing 911 as necessary.
• Maintains a neat and professional workspace including café area and reception desk.
• Unlocks and/or locks doors (specific for location).
• Complete the opening/closing procedures to include cleaning, trash pick up, assuring fitness and other equipment are turned on or off, etc.
• Towel services
• Stocking supplies
• Supporting Aquatic team members
• Maintain a clean locker room
• Ensure all members sign in to use the facility.
• Assist with sign-ups and registrations for Wellness Center and VMRC programming (trips and events).
• Assists with Membership tours and membership sign‑ups.
• Assists with special projects as assigned.
• Collect membership and other programming fees, including cash, checks, and credit cards.
• Provides command center support during emergency drills (specific responsibilities vary upon location).
• Alerts management of equipment issues via the communication notebook.
• Alert management of customer service issues via the communication notebook.
• Demonstrates good communication skills with the public while always maintaining a positive attitude.
• Interacts and problem solves with co‑workers and customers to ensure follow-through and effective resolution.
• Complies with all VMRC and departmental policies & guidelines conscientiously.
• Actively engages residents in a meaningful, positive, and compassionate manner while ensuring an environment of resident-centered respect and appreciation.
• Maintains confidentiality of all resident care and protected health information—reports known or suspected incidents of unauthorized disclosure of confidential information to supervisor or designee.
• Handles responsibility and maintains positive, professional, and collaborative working relationships with residents, families, visitors, and co‑workers.
• Uses correct body mechanics to prevent injury to self, residents, and other staff.
• Assumes responsibility for and actively participates in staff development (professional growth) and continuing education to keep skills and required certification(s) up-to-date.
• Demonstrates computer skills necessary to complete job tasks/responsibilities.
• Attends all required in‑services and department staff meetings.
• Follow emergency and evacuation procedures.
• Performs other duties as assigned by the supervisor.

• Medical insurance with prescription coverage
  : (30+ hours/week), plus dental and vision plans to keep you looking and feeling fresh.
• Future-Proof Your Finances
  : 403(b) retirement plan with up to 5% company match after one year—stacking wealth for…