Emergency Communications Officer II

The Harrisonburg-Rockingham Emergency Communications Center (HRECC) is currently seeking experienced Emergency Communications Officers (ECO II) for part-time opportunities, which require a minimum commitment of 32 hours per month. Interested candidates are encouraged to apply today for consideration!

These ECO II positions are part-time (no benefits) with a preferred hiring range from $23.10 - $24.84 per hour; however, the salary will depend on the candidate's qualifications and experience, in accordance with City policy.

As a part-time ECO II, your responsibilities include receiving, classifying, processing, and dispatching emergency service calls. For non-emergency calls, duties involve receiving, recording, and forwarding them appropriately. Maintaining and preparing records and files is also part of the role.

A full list of essential functions and the knowledge, skills, and abilities of ideal candidates is available in the class specification for this position.

• High school diploma or GED and 1-3 years of experience in public safety communications, or an equivalent combination of education and experience.
• Experience in a multi-disciplinary emergency communications center.
• Certification in at least two specialties (call taking, law enforcement dispatching, or fire and rescue dispatching).
• Availability to work at least 32 hours per month.
• Possession of or ability to acquire the following within specified timelines:
  • VCIN Level B Operator (within 3 months)
  • DCJS Basic Communicator Certification (within 12 months)
  • Powerphone Total Response Certification (within 3 months)
  • CPR (within 3 months)
• Employees may be called upon to work beyond scheduled hours as needed.
• View the physical requirements of this position.

The following pre-employment screenings are required and must be completed satisfactorily:

• Industry-Specific Post-Offer Physical Exam
• DMV Driving History Query
• Drug Screen
• Psychological Evaluation
• Criminal Background Investigation, including VCIN Fingerprinting

HRECC employees are subject to random drug and alcohol screenings.

To Apply: Submit a complete City of Harrisonburg online employment application, including work experience and education history. The position may close after 10 days from posting (posted 06/30/2025).

Two additional documents, the Personal History Statement and Authorization for Release of Personal Information, are included in the online application via the supplemental questionnaire. View instructions for the supplemental questionnaire. Submission of the application satisfies this requirement.

The City offers a comprehensive benefits package including health insurance, retirement (VRS & Mission Square), life insurance, paid leave, and holidays.

All qualified applicants will receive consideration regardless of race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

The City of Harrisonburg & the HRECC are Equal Opportunity Employers.