Senior Manager Software Engineering, Global Network; SRE

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.

We are seeking a Senior Manager Software Engineering (SRE) who is passionate about finding and fixing inefficiencies to solve our reliability and performance issues. You will lead a team of SRE engineers that focus on availability, latency, performance, efficiency, change and problem management, monitoring, emergency response, and capacity planning of our services. Your projects will deliver enhanced infrastructure, development, and deployment automation at Capital One.

What You’ll Do:

• SRE Manager with hands-on experience of the technical domain to effectively lead a team of high-performing engineers. You will lead a team responsible for providing SRE services to many Card and Bank application teams.
• Collaborate with digital product managers, and help drive reliability into robust cloud-based solutions.
• Utilize programming languages like Python, Go, shell scripting (Unix/Linux), and Java with container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services.

Basic Qualifications:

• Bachelor’s Degree
• At least 6 years of experience in software engineering (Internship experience does not apply)
• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
• At least 4 years of people management experience

Preferred Qualifications:

• Experience in analyzing applications for resiliency, ensuring appropriate SRE activities are performed throughout the development lifecycle.
• Experience in running production, including incident management activities:
• Able to lead major incident bridges, drive root cause analysis and coordinate cross functional teams to quickly restore service. Involvement in 24x7 production support
• Ability to own uptime & performance SLA’s for large scale distributed systems
• Hands on experience leading problem management activities, including driving post incident reviews, and identifying solutions that will prevent issues from reoccurring.
• Experience with monitoring, observability tools used in high availability production environments.
• Ability to identify and lead initiatives to automate operational activities.
• An understanding of distributed systems, cloud architecture and modern application development.
• Experience in one or more general purpose programming languages:
  Python, Go, shell scripting (Unix/Linux), Java
  Working knowledge in container technology (Open Shift, Kubernetes), hybrid cloud and AWS

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or…