Care Home Administrator

Harbour Healthcare is recruiting for a Care Home Administrator in Harrogate. Harbour Healthcare sets high standards for resident care; working for Harbour Healthcare means joining a team that puts resident care and comfort above everything else. Our team is professional, respectful, responsible, well trained, and holds high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self‑motivated, friendly, and proactive. We are looking for someone experienced in the field to join our established team of professionals.

• Processing payroll details for all employees. (Use of Cold Harbour system.)
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement, and ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company and will require the post holder to ensure the smooth running of the office. To perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office Suite.
• Hands‑on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.
• Excellent organisational skills.
• Multitasking and time‑management skills, with the ability to prioritise tasks.

• Discounts on shopping, fashion, days out, travel, entertainment and lots more!
• FREE face‑to‑face counselling, for you and your family!
• Staff recognition award ceremonies.
• £30 voucher available every month for the nominated ‘Employee of the month’.
• Opportunities for training and career progression.
• Salary Sacrifice Pension scheme.
• Blue Light Card – up to 50% discount across 100s of retailers.
• Access to a FREE eye test and discounted glasses.
• Cashback card – save up to £500 annually, can be used at over 80 big brands.
• Wellbeing portal: FREE meditation series, FREE wellbeing podcasts & live virtual events, FREE mental health support programmes, FREE workout plans, FREE live digital gym classes, FREE mindset and wellbeing series.
• Seasonal company events, competitions and incentives.
• Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare.
• On‑site parking.

If you believe that you might be right for this role, we would love to hear from you.