Test Center Administrator

Your Opportunity

• Permanent, part-time role
• Minimum 10 hours per month
• Working at the Harrogate test centre
• Saturday working required
• Shift patterns vary week to week
• Pay rate £13.60 per hour

The Test Centre Administrator is responsible for ensuring a secure exam delivery and providing exceptional customer service in a comfortable, friendly environment.

• Welcome, greet, and check‑in customers and test‑taking candidates
• Comply with all exam testing security and procedures and follow company policies using careful judgement
• Verify customer or candidate identification documents and explain the exam testing process and rules
• Proctor or invigilate candidates while they are completing their exam or test
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards or workstations as necessary

We are looking for a friendly, professional team‑player with school‑level qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, Outlook) would be advantageous. The ideal candidate is flexible, able to work a variety of shifts, comfortable in a quiet testing environment, has excellent attention to detail, and can sit for long periods. They should be capable of escorting candidates to and from exam rooms.

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, colour, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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