Multisite Customer Service Lead & Team Coach
Job in
Harrogate, North Yorkshire, HG1, England, UK
Listed on 2026-07-15
Listing for:
SBS Skipton Building Society
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Skipton Building Society is recruiting a Customer Service Lead to support multisite branches in Harrogate and Wetherby. The role blends frontline customer support and team leadership across branches and the contact centre, ensuring seamless service for face‑to‑face, phone and virtual interactions.
You will lead, coach and develop the branch team, promote the branch contribution plan, and represent the community with a focus on delivering excellent service across multiple channels.
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