Ground Terminal Manager

Management | Harrogate England, United Kingdom

RELOCATION ASSISTANCE:
Relocation assistance may be available. CLEARANCE TYPE:
Polygraph. TRAVEL:
Yes, 10% of the time. Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nations history – from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Expand your horizons, advance your career, and contribute to a secure future for generations. Northrop Grumman’s Space Sector invites you to bring your pioneering spirit to our collaborative teams.

Northrop Grumman Space Systems sector (NGSP) is seeking a Ground Terminal Manager 3 to become a member of the Ground Terminal Department, working as part of a motivated, diverse, and technically talented group located at a field site in Harrogate, UK. This role requires a two (2) year commitment and the ability to successfully pass a psychological exam. Ability to work odd and/or extended hours covering a 24/7 period and periodic rotating 12-hour shifts.

A comprehensive overseas compensation package is offered with this position including relocation assistance. The Rushmore program located in Harrogate, UK desires a motivated, engaged and technically talented individual to join our team of diverse and extremely qualified professionals. The Ground Terminal Manager is a member of the NG Enterprise management team and their primary responsibility is to manage a team of approximately 20 hardware personnel in a 24×7 real‑time operational environment and to ensure compliance with customer and company standards and policies.

They will interface with other international sites to manage to a common process and approach to maintenance. The team is comprised of a mix of NG and UK subcontractor employees. The GT Manager will be responsible for inputs to the program and to the subcontractor lead on expectations and performance.

• Coordinate and execute required system maintenance events.
• On‑call problem resolution response, investigation and recovery support in conjunction with a CONUS factory O&M organization.
• Troubleshoot and implement corrective actions.
• Develop and execute training to satisfy program requirements.
• Support installation of hardware baseline changes.
• Proactive health & status trending with the objective of identifying issues before they impact operations.
• Build effective team relationships and interactions with customer, external organizations, factory O&M counterparts, and system development points of contact.
• Develop and execute Task Order Proposals.
• Present to and coordinate with multiple diverse customer sets.
• Identify, prioritize, assign, track, and report accomplishment of tasks between contract, site and customer requirements.
• Actively support O&M process improvement activities, with a customer‑prescribed focus on efficiencies.
• Represent the site’s hardware in the enterprise’s Risk & Opportunity and CM/DM management.

• Define staffing requirements and recruit qualified personnel.
• Support professional development and mentoring of team members, including training and knowledge transfer.
• Evaluate performance of team members (annual review process, goal setting).
• Ensure compliance with customer and company standards and policies.
• Support strategic planning activities.

• Bachelor of Science Degree in a STEM discipline (Science, Technology, Engineering, Math) plus 10 years of experience in hardware design or troubleshooting.
• OR Master of Science Degree in a STEM discipline (Science,…