Senior Account Handler

Are you an experienced Commercial Account Handler looking to take the next step in your career? We're looking for a talented insurance professional to join a well-established, forward-thinking brokerage in Harrogate.
In this role, you'll provide high-level support to Account Executives, managing a portfolio of key commercial clients and ensuring outstanding service delivery at every stage of the client journey.

• Manage and develop relationships with a portfolio of key commercial clients.
• Provide technical support to Account Executives, ensuring efficient handling of renewals, mid-term adjustments, and new business enquiries.
• Maintain accurate client records and documentation across multiple systems.
• Negotiate with insurers to secure competitive terms and cover.
• Ensure full compliance with FCA regulations and company procedures.

• Proven experience as a Commercial Account Handler within insurance broking.
• Strong technical understanding across a range of commercial products.
• Excellent communication, negotiation, and organisational skills.
• Ability to work proactively within a fast-paced, client-focused environment.
• Cert CII qualification preferred (or working towards).

• Competitive salary up to £50,000 (depending on experience).
• Supportive, collaborative team culture.
• Opportunities for progression and professional development.
• Hybrid working and excellent company benefits.

If you're passionate about delivering exceptional client service and want to work with a respected brokerage that values expertise and integrity, we'd love to hear from you. For more information please contact Ian at IDEX

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.