Fleet Maintenance Controller

Job Description

Aka Recruitment are proud to be working with a fantastic client of ours, to bring you this exciting Fleet Maintenance Controller opportunity. This is a fantastic opportunity for an experienced automotive professional to join a well-established business, supporting the smooth and cost-effective maintenance of a busy car and commercial vehicle fleet.

Based in Harrogate, the role offers Monday–Friday working hours, 08:30–17:30, with a salary starting from £29,000 depending on experience. Working as part of a supportive team, you will use your technical knowledge and automotive experience to authorise repairs, control maintenance spend and provide an exceptional level of customer service.

• Authorise maintenance and repair work promptly, ensuring accuracy and cost control.
• Support customers and drivers with SMR queries in a helpful, friendly and professional manner.
• Maintain accurate customer and vehicle records, ensuring all data is current and compliant.
• Manage service recalls and MOT reminders within company guidelines.
• Process maintenance and repair invoices accurately and efficiently.
• Use your technical knowledge to assess repair requirements and make informed decisions regarding maintenance and repair work.
• Stay up to date with technical bulletins and industry developments to support effective decision‑making.
• Liaise with customers, drivers, suppliers and internal teams to ensure maintenance issues are resolved efficiently.
• Monitor maintenance activity and spend, ensuring costs remain controlled and within company guidelines.
• Maintain clear and accurate records throughout the maintenance process.
• Support the wider fleet and maintenance team as required.

• Previous experience within an automotive maintenance, fleet or vehicle-related environment.
• Strong automotive technical knowledge and understanding of vehicle maintenance and repair.
• Excellent communication and customer service skills.
• Ability to build strong relationships with customers, drivers, suppliers and colleagues.
• Excellent organisational skills with strong attention to detail.
• Ability to work independently and make sound, confident decisions.
• Strong problem‑solving skills with a practical and proactive approach.
• Good understanding of maintenance costs and the importance of cost control.
• Confident using IT systems and maintaining accurate records.
• Professional, customer‑focused approach with the ability to remain calm under pressure.

• Opportunity to join a successful and supportive team.
• Opportunity to utilise your existing automotive technical knowledge within a fleet environment.
• Varied role combining technical decision‑making, customer service and cost control.
• Opportunity to work across both car and commercial vehicle fleets.
• Excellent opportunity to develop your fleet and maintenance knowledge.
• Supportive working environment with opportunities for career development.

This is an excellent opportunity for an experienced automotive professional who wants to take their technical knowledge into a fleet‑focused position. With responsibility for authorising repairs, controlling maintenance spend, supporting customers and drivers and ensuring vehicles remain safe, compliant and well maintained, this is a varied role where your technical expertise will make a real difference. If you have a strong automotive maintenance background, excellent communication skills and the ability to make confident decisions while maintaining a high level of customer service, we’d love to hear from you.