Childrens Agency Shift Coordinator

Job context

• The post holder will drive forward delivery of the No Wrong Door and Supported Accommodation Services Core Offers. No Wrong Door provision includes a residential service for complex young people, emergency residential placements, out of hours Edge of Care, Activity Services, Supported Accommodation and Bespoke placement arrangements. Supported Accommodation Service includes accommodation provision for NWD and UASC young people and an emergency Safe Stay bed.
  
  The post must ensure staff provide all aspects of care and support needs and interventions, utilising clinical specialist input in line with the young peoples Core Assessments, Care Plans or Pathway Plans.
• Key characteristic requirements of this post are effective management skills, effective deployment of a significant staff group, flexibility, commitment, building effective relationships, resilience, persistence and the ability to progress plans.
• The post requires an enhanced DBS.
• This role involves spoken communications so a confident use of English language is required.
• The core purpose of this job is to be responsible for the provision of a quality service area as directed by the Registered Manager or Registered Service Manager (AP/SA). This includes management oversight for work with young people and families on the edge of care, in care and leaving care including post 18 where required.
• This role proactively provides support and supervision to a multi-disciplinary team dedicated to delivering the support and interventions to complex young people. The post holder will be involved in the quality assurance of services, systems and delivery and manage significant resources including deployment of staff across the NWD and Supported Accommodation services.
• Deputise for the Registered Manager/Registered Service Manager in his/her absence (including registration with Ofsted should this be beyond 28 days).
• Ensure services are effective to keep young people safe in their own community not doing so has a very high-risk financial impact on the Local Authority and Poor outcome impact on young peoples long-term outcomes.

This post will provide dedicated support to a key portfolio area as follows:

• Deputy Manager (Residential) will have key responsibility for the residential home including compliance with national guidance, standards and regulations.
• Deputy Manager (Alternative Provisions/Signs of Safety) will have key responsibility for placements outside of the residential home and be the dedicated safeguarding lead within the hub area.
• Deputy Manager (Alternative Provisions/Supported Accommodation) will have key responsibility for NWD/UASC/Emergency supported accommodation placements, be the dedicated safeguarding lead within Supported Accommodation and lead on outreach provision to young people known to NWD/Childrens Social Care at risk of homelessness/tenancy breakdown.
• All deputy manager posts provide cover for each other and participate in an out-of-hours standby rota which requires dynamic and complex decision making.

Job purpose

The core purpose of this job is to be responsible for the provision of a quality hub area service as directed by the NWD Registered Manager. This includes management oversight for work with young people and families on the edge of care, in care and leaving care including post 18 where required.

Operational Management:

• To be responsible, along with the Registered Manager (residential lead and AP/SOS) or Registered Service Manager (AP/SA), for delivery of a range of dynamic care/Support placements across a service area for adolescents with complex and challenging behaviour and Unaccompanied Asylum Seeking Children (AP/SA Deputy)
• Drive a defined culture and intervention practice model and promote a solution focussed and restorative approach across practice.
• Lead and manage a significant staff team and deploy according to the complex requirements of the service.
• Manage complex plans and resources to reduce risk and maintain young people safely within their family and community.
• Manage effective partnership working through a strategic outward facing role whilst overseeing a broad range of operational services and support.
• Manage high levels of complex risk within a 24hr environment including being a lead decision maker on key issues.
• Responsible for a significant budget.
• Responsible for the decision to accept a child in to care our supported accommodation out of hours.
• Manage a multi-agency team including supervision, direction, and management of embedded clinical specialist roles

Resource management:

• Provide leadership, guidance and management to the service.
• Report malpractice, or evidence which may suggest it, to the line manager or other appropriate person by the whistle blowing procedure
• Be aware of best value and ensure prudent resource management including decision making for complex expenditure.
• Be involved in the recruitment, monitoring, appraisal and disciplinary of staff as necessary.
• Be…