Administration Manager

Tees Esk and Wear Valleys NHS Foundation Trust

The closing date is 26 February 2026

An exciting opportunity has arisen to recruit a professional leadership and operational manager to support the Administrative Workforce across Community Services in Harrogate, Hambleton and Richmondshire and Specialist Services across North Yorkshire, York and Selby. The post has oversight of administrators in 14 teams; there is a degree of travel required in order to fulfil this role, therefore a driving licence and own vehicle will be needed.

With this in mind, we are looking for someone who is self motivated and keen to work across teams, acting as a positive role model; to work alongside the Service and Team Managers, to provide professional leadership, to set and maintain administrative standards across the Adult Mental Health Service teams. We are looking for someone who is conscientious, dedicated and passionate about providing a professional, efficient administration support service to our service users and clinical teams.

The role involves supporting the Team Managers and Service Managers to determine quality standards and aims to provide a sustainable and effective administration service. The primary role will also include supporting the line management of staff, including the management of supervision, annual appraisals, peer meetings and supporting the training and development of our admin workforce.

We recognise that administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care that we would want for ourselves and our loved ones.

Staff recognition is very important to us and we work closely with colleagues from across the trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

Being part of the Trust and adult services, it also means that we want our staff have a great experience at work and have opportunities to progress their ambition and personal development.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Previous applicants for this post need not apply.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

• BTEC or NVQ or Diploma, Level 5 in Leadership and Management OR Business Administration OR demonstrable equivalent knowledge gained through relevant work experience, plus a willingness to work towards the Level 6 in Leadership and Management within an agreed timescale
• IT Qualification (e.g ECDL, RSA) OR equivalent knowledge gained through relevant work experience
• Key skills/functional skills in literacy and numeracy Level 2 OR GCSE/O Level (Grade C and above, Grade 4 to
  9).

• Significant experience managing and/or supervising staff. Including experience of managing HR related tasks e.g. sickness absence, recruitment, etc
• Implementing and maintaining systems and processes within an administration team.
• Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective…