Showroom Sales Advisor

Join to apply for the Showroom Sales Advisor role at QUORN COUNTRY TILES LIMITED
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We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family‑run business established in 1995, we are passionate about offering customers the highest quality flooring and exceptional customer service at every stage of their journey.

Due to expansion, we are looking for a Showroom Sales Advisor to join our Harrogate team. You must be a friendly and confident communicator who thrives in a customer‑service/sales role. The fast‑paced nature of this role requires candidates who are extremely organised, able to prioritise tasks, and proactive in responding to customer requirements.

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding after‑sales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

• Guide customers through the sales process, whether over the phone, email or in person
• Offer technical and design advice, and resolve customer queries

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands‑on – fast‑paced company
• Self‑motivated with the ability to inspire others
• Strong customer focus
• Excellent communicator
• Experience using a CRM system (desirable)
• Familiar with Microsoft Word and Excel
• Full and clean UK driver’s licence

• A great place to work with a friendly and welcoming team
• Competitive salary package
• Employee assistance program
• Competitive holiday allowances with the option to buy holiday
• Enhanced parental leave
• Company pension
• Healthcare cash plan provided by Simply Health
• Employee and friends and family discount on Quorn Stone products
• Employee wellbeing initiatives with Mental Health First Aiders across the business
• Two volunteering days each year

Monday – Friday 09:00 – 17:00 (inc 30 min unpaid lunch break)

Saturday 09:30 – 17:00 (inc 30 min unpaid lunch break)

Sunday 10:30 – 16:00 (inc 30 min unpaid lunch break)

You will work 5 days a week, with 2 days off on a rota basis to include weekend days.

Job Type: Full‑time

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Retail
• Location:
  
  Harrogate, North Yorkshire, United Kingdom