Fragrance & Beauty Sales Consultant - Hoopers

Location:

Hoopers Harrogate

Contract:

Permanent, 37.5 hours/week, any 5 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.

CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in:
Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.

It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.

• Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels
• Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling
• Deliver expert personalised consultations that captivate and educate clients
• Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
• Help achieve individual and counter sales targets & KPIs

• Experience in a client-facing retail environment
• A passion for client experience
• Ability to quickly build rapport and create meaningful client connections
• A collaborative and team-first mindset

• Creating memorable experiences for clients
• Working in a collaborative environment that encourages people to perform their best
• Using empathy and insight to understand client needs
• Achieving sustainable growth and performance based on targets and KPIs
• Contributing in the on-going and company wide version of sustainability.

Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
Restoring Nature and Climate, Investing in…