Estate Coordinator

Location: NW London (hybrid - 2 days WFH per week)

Salary: Up to £27,000 (depending on experience)

Hours: Monday to Friday, 9.00am - 5.30pm (flexible start/finish times)

The Company

Our client is an award-winning block and estate management firm and one of the fastest-growing names in the sector. They manage over 100 blocks and estates - around 10,500 units - including some highly prestigious developments, and have picked up 11 national industry awards along the way. They've also invested heavily in their people, with one of the best benefits packages in the industry and a genuinely strong workplace culture.

The Role

You'll support a small team of Property Managers with the day-to-day running of their portfolio, along with occasional support to the wider admin team when needed.

Duties include:

• Logging and administering buildings insurance claims, keeping all parties updated
• Answering incoming calls and handling or redirecting queries
• Completing actions from site inspection reports
• Obtaining and presenting contractor quotations to Property Managers and clients
• Assisting with actions arising from Health & Safety, Fire Risk and Asbestos assessments
• Helping with contract re-tendering and issuing work orders to contractors
• Completing LPE1 forms and obtaining Land Registry documents
• Assisting with site set-up following new instructions
• Producing system-generated reports and issuing standard letters
• Booking meeting venues and attending site inspections or client meetings when required
• Taking on ad-hoc projects set by Property Managers or senior management

What You'll Need

Essential:

• Good working knowledge of Microsoft Office, including Outlook and Excel
• Excellent interpersonal and communication skills
• Able to work on your own initiative, prioritise your workload and meet deadlines
• Experience working in a professional office environment
• Educated to A-Level standard

Desirable:

• Property management experience
• Degree educated

Benefits

• Work from home 2 days per week
• Flexible start and finish times
• Private healthcare, critical illness cover, life insurance and income protection
• Medical cash plan (dental, optical and everyday medical expenses)
• 23 days holiday plus 3-4 extra days over Christmas, increasing with service
• Paid AIRPM qualification with pay awards on passing
• Workplace pension
• Staff Council with a genuine say in workplace decisions