Bank Receptionist

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a friendly and experienced Bank Receptionist to join our team at Cygnet Hospital Harrow. Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems.

We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder.

You will have the flexibility to pick up shifts from Monday - Sunday, working 7.5 hours a day (9am - 5pm). Our current need is to cover Friday shifts, but you will be asked to cover other days when needed.

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills.

A working knowledge of Microsoft Office is essential.

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Provide a high standard of organisational & administrative support
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Prepare reports & other written materials to a high standard
• Promote the safety & security of all site users and ensure all staff comply with security protocols

• An experienced receptionist with at least 1 or more years of experience working as a Receptionist
• Organised, naturally helpful and good at multitasking
• Computer literate including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality

• Salary - £13.40 per hour + 12.1% holiday pay
• Strong career progression opportunities
• Monthly reflective practice
• Flexible working
• Expert supervision & peer support

Please note, successful candidates will be required to undergo a standard or enhanced DBS check.

We reserve the right close the vacancy prior to this date if a large number of applications are received.

At Cygnet, we’ve been changing people’s lives for more than 30 years – thanks to our wide range of high-quality health services. Our care has our patients and residents at its heart and their wellness as its goal. We’re always set on positive, lasting outcomes.