Senior Executive - Operational Resilience

Position: Senior Executive - Operational Resilience (Permanent)
Vacancy:
Senior Associate - Operational Resilience

Contract:

Permanent
Salary:
Up to £27,500 per annum

Location:

West London

Start Date:

Immediate requirement

We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis. This is an office-based role suited to a motivated professional with experience in operational resilience, business continuity, and third-party risk management within a regulated environment.

Candidates will be assessed on their knowledge and research of the role and job description, and those with hands-on experience in Business Continuity Planning, Vendor/Outsourcing Management, and Operational Risk will be given preference.

Role Overview

The role supports the development, implementation, and ongoing enhancement of the Operational Resilience framework. You will assist senior management in ensuring critical services remain resilient, identifying gaps in processes and controls, and embedding resilience practices across the organisation.

Key Responsibilities

Operational Resilience

Develop, review, and support implementation of Operational Resilience policies and action plans

Support Business Impact Analysis (BIA) processes, including data collection, training stakeholders, and producing consolidated reports

Act as first-line point of contact for Operational Resilience matters

Coordinate third-party resilience assessments

Support incident management activities and governance reporting

Assist with cyber resilience, IT resilience, and business continuity oversight

Participate in Operational Resilience working groups and governance forums

Review and challenge operational risk impacts of new projects

Assist in embedding a strong Operational Resilience culture through training, workshops, surveys, and awareness initiatives

Collect and monitor MI for Senior Management and Board reporting

Ensure appropriate record keeping and GDPR compliance

Business Continuity Planning

Support the design and delivery of Business Continuity standards

Assist with recovery arrangements and annual BCP testing

Support development of continuity plans and staff training

Maintain BCP timetables and reporting

Outsourcing & Third-Party Risk

Support the Outsourcing framework in line with SYSC 8 requirements

Assist with embedding outsourcing policies, regulatory requirements, and audit findings

Support contract oversight and annual reviews

Prepare MI and reporting for Senior Management and the Board

Policy, Training & Audit

Assist in drafting policies, processes, strategies, and frameworks

Support workshops and training on crisis management, outsourcing, and BCP

Assist in responding to and closing audit actions

Skills & Experience Required

Minimum 3 years' experience in operational risk / operational resilience within a bank or regulated financial services environment

Strong understanding of Operational Resilience, Business Continuity, and Regulatory expectations

Experience developing and implementing policies and procedures

Ability to work to tight deadlines and under pressure

Strong communication and stakeholder management skills

Collaborative team player with a proactive mindset

Commitment to organisational aims and objectives

This is an excellent opportunity for a candidate looking to build long-term experience in Operational Resilience within a regulated financial services environment