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Strategic Seller & Customer Support Leader
Job in
Harrow, Greater London, HA2, England, UK
Listed on 2026-05-30
Listing for:
JD.COM
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
in Harrow, England is looking for a strategic leader to enhance the Seller Experience (SX) and Customer Experience (CX). You will own and evolve the Voice of the Seller (VoS) program and act as a bridge to the Product Team, translating insights into actionable feature requests.
Ideal candidates will have extensive e-commerce support management experience, focusing on two-sided marketplace ecosystems. The role emphasizes data analysis to enhance processes and resolve marketplace support issues effectively.
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