Automation-Driven Service Management Lead
Listed on 2026-10-10
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IT/Tech
AI Business & Operations, IT Business Analyst, Change Management
Lomond seeks a Service Management & Automation Lead to own Fresh service and Freshdesk, shaping platform strategy and governance. Drive automation, optimize workflows, and embed scalable service management to support growth.
The role focuses on reducing manual work and delivering efficient IT-enabled services across the business. You will partner with HR, Payroll and other stakeholders, implementing new workflows, reporting, knowledge bases and self-service solutions.
As a Automation-Driven Service Management Lead, you will play an important part at Lomond in Harrow, England, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Automation-Driven Service Management Lead role in the description above.
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