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IT Service Desk Apprentice – Level 3; Entry-Level Tech

Job in London Borough of Harrow, Harrow, Greater London, HA2, England, UK
Listing for: QA Limited
Apprenticeship/Internship position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 12000 - 15000 GBP Yearly GBP 12000.00 15000.00 YEAR
Job Description & How to Apply Below

Sona IT is offering an entry-level IT apprenticeship in London, joining the 1st Line Support team as the first point of contact for clients. You will study for a Level 3 apprenticeship while working, with a buddy and a structured development plan.

Responsibilities include handling queries via multiple channels, resolving common IT issues, and onboarding/offboarding users in Microsoft 365, while escalating complex issues to 2nd Line. Monday to Friday 9am-5pm.

For the IT Service Desk Apprentice – Level 3 (Entry-Level Tech) position at QA Limited, we are reviewing applications now.

The position is based in London Borough of Harrow, England, United Kingdom.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 12.000 - 15.000.

We aim to respond to suitable candidates as soon as possible.

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