Business Intelligence Analyst

Harrow Council's Business Intelligence Team, within its Digital, Data and Customer Experience Division, is recruiting an analyst to turn performance and management information into evidence for senior decision-makers. The work covers collecting, analysing and interpreting data, presenting findings clearly, and supporting strategic planning, research and data quality across the council. The post is hybrid and supports Adult Social Care, so knowledge of social care data is useful.

Candidates need a degree or equivalent experience, plus advanced ICT and statistical skills.

• Collect, collate, analyse and interpret data
• Provide performance and management information to Directors and managers
• Present complex information in clear, accessible formats for varied audiences
• Contribute to strategic planning, performance management and research projects
• Identify emerging trends in data
• Support data quality across the organisation
• Support the Adult Social Care department with data analysis
• Use evidence to influence service design and delivery

• Degree-level education or equivalent relevant work experience

• Hands-on experience working with large databases in a data management or handling role
• Proven research experience involving data handling, analysis and interpretation
• Experience working with Local Authority or similar data

• Advanced ICT skills in Excel, Power BI, SQL, SPSS or similar tools
• High-level written and verbal communication skills
• Strong knowledge of statistics, from a relevant qualification or significant practical experience
• Understanding of how data is stored in large systems and how reporting tools extract and analyse it
• Familiarity with balanced scorecards or other recognised performance management approaches
• Knowledge of how contextual information can inform decisions

• Clear understanding of Harrow's diverse communities and the implications for strategy and performance
• Awareness of local government services and organisational structures

• Prior experience of, or knowledge of data in, Adult Social Care

• Career-graded structure with progression opportunities
• Hybrid working