Administrative Concierge, Administrative Services

About KPMG

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries.

Our growth is driven by delivering real results for our clients and supported by a culture that encourages individual development, embraces an inclusive environment, rewards innovative excellence, and supports our communities.

• Collaborate with the Office Experience team to support in-office needs, including reception, escorting visitors, meeting setup and support, arranging catering, mail, coordination of technology and facilities support, and other general office support for partners, managing directors, clients and other professional staff activities.
• Provide transactional administrative support within the Administrative Services business model, including arranging travel, drafting firm letters, client invoices, and other documents, and complete additional administrative tasks as assigned.
• Manage intake process for day‑to‑day requests to include technology, hospitality, client, office and building maintenance issues; escalated as necessary.
• Collaborate with internal and external teams and vendors to provide support for scanning, copying, and mail/shipping during peak times.
• Communicate with KPMG professionals and external clients in a friendly and professional manner, working with a diverse range of individuals at all levels in the organization.
• Troubleshoot common issues, provide appropriate solutions and alternatives, and escalated concerns as appropriate; follow standard practices and procedures for all activities.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.

• Minimum two years of recent experience in administrative or customer service/hospitality industry; AV technology experience is an addition.
• Completed coursework from an accredited college/university preferred; high school diploma required.
• Proficiency in Microsoft Office Suite applications; excellent web‑based research skills and ability to learn firm‑wide applications, including GenAI.
• Analytical skills and ability to proactively troubleshoot problems, ask critical questions for clarification, collect data to aid in developing/providing solutions; ability to work independently and effectively as a team member, motivated, innovative, with a proactive approach in a fast‑paced environment.
• Capacity to manage competing priorities and/or deadlines with service excellence and strong attention to detail; time management, prioritization, and project coordination skills required.
• Strong verbal and written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork; ability to build productive relationships with peers and leverage diverse perspectives to maintain a high‑performing team.
• Required to be in the office full‑time Monday through Friday.
• Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG will not sponsor any employment‑based visas for this opportunity.

KPMG offers a comprehensive, competitive benefits package designed to support your health, well‑being, and financial security. Benefits include medical, dental, vision, disability, and life insurance; 401(k) plans; personal time off; and a robust suite of personal well‑being benefits. Additional details about our benefits can be found at KPMG US careers site under Benefits & How We Work.

KPMG is an equal‑opportunity employer and complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable law.

No visa sponsorship is available for this position. Applicants must be eligible to work in the U.S. without sponsorship.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously for roles they are qualified for and interested in.