Data Intake Administrator, Claims Services

Job Summary

Data Intake Associate, Claims Services.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need.

• Accurately process all types of data submissions, determining if the information is a clinical summary, detailed report, correspondence, etc.
• Possess proficient knowledge in the Data Intake policies and procedures.
• Demonstrate the ability to adapt to new business processes.
• Act independently or in a team when processing data submissions.
• Understand the importance of accuracy when processing data received and appropriately allocate resources.
• Identify less complex data submissions and follow up/monitor with Data Intake Administrators.
• Review error trends and positively support team development.
• Meet established metrics for production and accuracy.
• Communicate regularly with Data Intake Consultant to raise process concerns or elevate submissions.
• Work with Team Leads to identify training opportunities.
• Generate continuous improvement ideas.

• Ability to work with a diverse range of people.
• 1-3 years of claims data experience, preferably in Healthcare, Stop Loss or related product insurance field.
• Strong attention to detail.
• Exceptional accuracy.
• Strong written and verbal communication skills.
• Ability to decipher clinical summary data from detailed claims data.
• Self‑motivated with the ability to work independently and in a team environment.
• Strong interpersonal, customer service, and organizational skills.

Salary Range: $38,200 - $51,600

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.