Processing Technician

Are you a clerical professional currently working for the State of Connecticut? If so, we invite you to take this opportunity to apply for the Processing Technician position today! The State of Connecticut, Department of Children and Families (DCF) - Careline Division - is accepting applications for two (2) full-time Processing Technician positions located in our Central Office, 505 Hudson Street Hartford, CT.

The successful candidates will report to the Unit Supervisor and will be responsible for processing and reviewing background check requests in accordance with established policies, procedures, and applicable regulations. Primary duties include receiving and entering background check information, verifying applicant and employee data for accuracy and completeness, reviewing records and documentation, and communicating with internal departments and external agencies to obtain required information.

Additional responsibilities include monitoring background check requests throughout the processing cycle, identifying and resolving discrepancies or missing information, researching issues as needed, and maintaining accurate, confidential electronic records. The position requires strong attention to detail and the ability to handle sensitive information in compliance with confidentiality and security standards.

The DCF Background Check Unit provides comprehensive CPS background screening services for employees, applicants, contractors, volunteers, and other individuals associated with DCF operations statewide, and also coordinates screening requests with out-of-state agencies. The unit ensures that all background checks are processed accurately, consistently, and in compliance with agency policies and state and federal requirements.

Position Highlights: PCN 154976, 155067

This position is for current employees of the State of Connecticut only. Please see the Selection Plan for details.

Location:

505 Hudson Street, Hartford, CT

Full-time | 1st shift | 40 Hours per week | Hybrid

Monday - Friday | 8:00 am - 5:00 pm

• View our State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  for more information.

• Children and adolescents with serious emotional disorders can lead productive and satisfying lives.
• Children, youth and their families have the right and responsibility to participate in their treatment.
• No child will be refused treatment based on their ability to pay for services.
• Our services work best when integrated with community care.

In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

• Performs the most complex duties related to an agency’s clerical processing functions;
• Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
• Makes…