Office Service Specialist - Law Firm

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Ourmissionis to provide modernized technology platforms,elevated technology support, and valuable insights, empowering our clientsto excel inwhat they do best.

Job Description

The Office Service Specialist at Opensity Solutions IS responsible for delivering high-quality on-site administrative and operational support services within aclientoffice environment. This role plays a keypartin ensuring smooth day-to-day office operations by providing services across mail handling, copy/print production, reception, hospitality, facilities support, and general office coordination. The position serves as a front-line representative of Opensity Solutions, ensuring exceptional customer service, operational efficiency, anda professional workplace experience for clients and visitors.

Shift: 8:30 AM - 5:30 PM

Responsibilities

• Sort, distribute and meter US mail with knowledge of current postal rates
• Shipping and receiving services through Fed Ex, UPS, DHL, Amazon etc.

• Print, copy scan projects
• Binder creation and assembly
• Binding including velo, comb and coil

• Serve as the coordinator of the client’s conference rooms, common areas and kitchens
• Ensure clients requests for the set-up and use of meeting rooms are handled accurately and proactively
• Perform cleaning, dusting and other incidental tasks as assigned

• Greet and escort clients in a professional manner
• Conference center scheduling
• Answering phones
• Organizing, cleaning and maintaining the front office area

Qualifications & Requirements

• High School Diploma or equivalent
• Minimum of 1-year professional level work experience
• Previous experience in a client service-oriented field preferred
• Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects
• Attention to detail
• Ability to function with a high level of patience, tact and diplomacy in handling any “complaint” situations
• Ability to lift or move 40 lbs. or greater
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand, and/or sit for an extended period
• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc
• Able to convey information and ideas through speech in ways that others will understand
• Able to listen to and understand information and ideas presented through spoken words and sentences
• Able to speak clearly so listeners understand, identify and understand the speech of another person
• Excellent organizational skills
• Strong initiative required; ability to work independently with minimal direct supervision

The Compensation range for this role is $19.00 to $20.00 USD per hour. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Med…