Sr. Sales Operations Manager, Sales

About Us

We are the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values:
Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best‑in‑class outcomes, Visionary in future‑focused problem‑solving, Exceptional in execution and impact.

Reports To:

Sr. Manager, Worldwide Sales Operations

This is an individual contributor/non‑managerial role.

We’re looking for a highly analytical and business‑savvy Senior Sales Operations Manager to join our Worldwide Sales Operations team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You’ll support Go‑To‑Market (GTM) leadership through actionable insights, scalable processes, and strategic planning support.

You’ll collaborate with Sales Operations, Sales, Marketing, Finance, and Systems teams to ensure performance is measurable, forecasting is reliable, and execution is seamless across North America and other global regions. This is an ideal role for someone who thrives at the intersection of strategy, analytics, and execution—and who’s passionate about driving business impact through data and process excellence.

• Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.
• Build rep‑, segment‑, and region‑level dashboards and scorecards.
• Support forecasting processes through scenario modeling, variance analysis, and performance trending.
• Deliver reporting and insights to support Quarterly Business Reviews (QBRs), Board of Directors (BOD) materials, Sales All Hands meetings, and other executive‑facing reviews.

• Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.
• Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.
• Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and workflows support accurate reporting, forecasting, and sales execution.

• Identify, document, and improve key sales workflows, policies, and rules of engagement.
• Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.
• Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.
• Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling.

• Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity.
• Provide operational and analytical support for long‑range planning, budget cycles, and sales strategy alignment.
• Lead or co‑lead cross‑functional initiatives focused on sales process transformation, planning automation, and performance optimization.
• Develop and present actionable insights from ad‑hoc analyses to support GTM decisions, investment trade‑offs, and territory performance.

• Bachelor’s degree in a technical field or finance required.
• 5–7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1,000+ people); experience in B2B SaaS or cybersecurity is a strong plus.
• Hands‑on experience with Salesforce, Pigment, or Anaplan Planning Tools;
  Power BI or SQL experience is a strong plus.
• Experience working with Clari for forecasting and pipeline visibility.
• Strong command of Excel, PowerPoint, financial modeling, and data…