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Customer Experience Specialist

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: The Hartford Financial Services Group, Inc.
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Measure, monitor, report, and analyze health metrics:
Identify trends and insights to develop action plans from agent and customer signals to enhance the customer experience. Collaborate closely with the Director of CX. Utilize the Voice of Customer  Customer Experience, Specialist, Experience, Project Management, Marketing Specialist, Retail, Customer
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