Omnichannel Customer Support Operations Leader
Listed on 2026-10-06
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Customer Service/HelpDesk
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Management
Bob's Discount Furniture seeks a Customer Support Senior Manager (Operations) to lead multi-channel contact center operations across voice, chat, SMS, and email, including internal teams and third-party partners across multiple sites and remote environments.
You will use data and VOC insights to identify root causes, improve productivity, and deliver an exceptional customer experience, while fostering a positive and engaging team culture.
We are seeking a motivated Omnichannel Customer Support Operations Leader to join Bob's Discount Furniture in Hartford, CT, United States.
As a Omnichannel Customer Support Operations Leader, you will play an important part at Bob's Discount Furniture in Hartford, CT, United States.
We invite applications for the Omnichannel Customer Support Operations Leader position located in Hartford, CT, United States.
The following position is for a Omnichannel Customer Support Operations Leader with Bob's Discount Furniture.
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