Student Orientation & Onboarding Coordinator

Details

Posted:
December 17, 2025

Level: Community College Professional 16, 12-month, tenure track position.

Hours:

Full-time, 35 hours per week

Closing Date:
Applications must be submitted by 5:00pm (EST) on Wednesday, January 14, 2026.

This position will be located at one of our CT State CC campuses.

• This position is not remote. For more information about CT State Community College and the campus please visit Home - CT State.

Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

March 2026

The Student Orientation & Onboarding Coordinator assists with facilitating orientation and onboarding in coordination with the Director of Orientation and Onboarding and the Assistant Director of Orientation and Onboarding across all twelve campuses. The position serves as a functional support to college end users of the online orientation, Banner, and onboarding technologies.

• Provides technical support for the online orientation platform and other related onboarding technologies
• Coordinates college admissions and outreach events including open houses, information sessions, admitted student days as well as other community events in collaboration with admissions recruiters, student activities and other CSCC student support offices
• Works collaboratively with the financial aid office to implement FAFSA (Free Application for Federal Student Aid) workshops
• Maintains and updates Admissions presentations to ensure all information provided in virtual presentations are unified and utilized by all admissions staff accurately and consistently
• Reviews and maintains all admissions webpages to ensure accurate information is displayed for successful onboarding of new, transfer, readmit and dual enrollment student populations
• Works collaboratively with student activities office to support on-ground new student orientation
• Analyzes survey responses and reviews best practices to continually assess and enhance the student experience
• Collaborate with marketing to design event program/content, schedule, and event speakers, develop communication and marketing materials, and event follow-up
• Maintain outreach via telephone, email, text, or other technology to accepted students
• Assess participants' level of preparedness for college
• Explain the enrollment process and provide follow-up to applicants
• Maintains communication plan of online orientation and support onboarding events
• Updates online orientation content information, universal videos, and in-house videos on a semester-by-semester basis
• Compiles statistical reports which reflect participants engagement in orientation and onboarding events or technologies
• Provides customer service training to student ambassadors in collaboration with the Office of Student Activities to provide on-ground campus tours
• Facilitates on-ground campus tours
• Reviews and provides recommendations on orientation and onboarding technology such as online orientation, and related software packages
• Analyze…