Financial Aid Counselor

Reporting to the Associate Director of Financial Aid, the Financial Aid Counselor assists in upholding the highest levels of customer service to all Trinity students as it relates to institutional aid processes, timelines, and communication supporting the recruitment,enrollment, and retention of Trinity applicants and students. The Financial Aid Counselor is a key member of the enrollment team,utilizing broad knowledge of policy and practices in admissions and financial assistance.

The position may often be the first point ofcontact with the college, and therefore, must become familiar with college personnel, operations, and events, and be capable of creating a positive first impression of the college. The Financial Aid Counselor will join a service-oriented team and is responsible for counseling students and parents in all areas of financial aid.

The Financial Aid Counselor is a key member of the enrollment team,utilizing broad knowledge of policy and practices in admissions and financial assistance. The position may often be the first point ofcontact with the college, and therefore, must become familiar with college personnel, operations, and events, and be capable of creating a positive first impression of the college.

The Financial Aid Counselor will join a service-oriented team and is responsible for counseling students and parents in all areas of financial aid.

• Contribute to the recruitment and retention of all students by providing exemplary customer service, and counseling to students and families on eligibility guidelines for financial aid,application procedures, appeals, etc.
• Perform needs analysis, federal verification, and counsel adesignated population of students on eligibility guidelines for financial aid, application procedures, and appeals.
• Remain abreast of all relevant government regulations and compliance guidelines related to financial assistance.
• Serve as an interdepartmental liaison reinforcing our commitment to student engagement, connection, and transformation.
• Execute the awarding of numerous internal and external grantand scholarship programs.
• Oversee, coordinate, and execute additional responsibilities for the Office of Financial Aid as assigned by officeleadership.
• Prepare reports related to tasks assigned by Director or Associate Director of Financial Aid. Access PowerFAIDS, to support and facilitate the aid process.
• Perform other related duties as assigned and based on departmental need.

• Bachelor's Degree
• 1-3 years of experience, required
• Possess strong computer skills, including Word, Excel, andother Microsoft Office programs.
• The ability to prioritize conflicting demands is essential, asis the ability to work effectively and comfortably with thepublic.
• Have a record of maintaining confidentiality, exercising discretion, and using good judgment.
• Must demonstrate the ability to anticipate and reactappropriately to a variety of situations and to beresourceful.
• Ability to work independently and as a member of a team.
• Experience working in Financial Aid, especially with PowerFAIDSor Perceptive Content software.
• Proven organizational and administrative skills, and the ability to balance multiple priorities.
• Clear and effective writing, with knowledge of editorialprocedures.

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford,Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in aculturally and socioeconomically diverse capital city to be among

Trinity’s most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institution sand organizations throughout Hartford and the region. As apreeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Trinity College is an independent, nonsectarian liberal arts college for men and women, with approximately 2,200 undergraduate students and 200 faculty members, located in Hartford, Connecticut.

Our Mission is  Engage. Connect. Transform.  As the preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives. Trinity is an actively engaged community of students,faculty and…