Orthopedic Patient Coordinator - Cjri

Join to apply for the ORTHOPEDIC PATIENT COORDINATOR - CJRI role at Trinity Health Of New England
.

2 days ago Be among the first 25 applicants.

Orthopedic Patient Coordinator (OPC) is responsible for planning a safe patient discharge plan by calling all arthroplasty/spine patients before day of surgery to review patient-specific post‑discharge plan and arrange for appropriate in‑home or outpatient service/therapies. Partners with physicians and office staff to meet length‑of‑stay targets (O:

E ratios) and to assure early pre‑operative involvement with patients that have medically or socially complex situations, ensuring a dual plan is in place before surgery day. Partners with community providers to ensure services are provided in a timely manner, and identify and mitigate issues that may occur between the provider and the patient.

• Partner with Surgeon, Patient and Family to have a post‑hospital therapy plan for in‑home or outpatient services well before the day of surgery.
• Notify outpatient vendor before day of surgery to assure sufficient community resources.
• Visit all patients during hospital stay to verify discharge plan and notify outpatient vendor if changes occur.
• Initiate placement for skilled nursing facility (SNF) or rehabilitation needs and make referrals for complex needs post‑hospitalization (e.g., IV therapy or wound‑vac therapy).
• Obtain insurance authorization and necessary paperwork when applicable, e.g. Medicare Observation Form, Important Message from Medicare.
• Facilitate completion of discharge paperwork including sending documentation via Allscripts to agencies.
• Provide patient experience feedback about the outpatient agency’s care to that agency and/or the surgeon.

• Associate’s degree in a related field preferred.
• Three (3) years of healthcare experience.
• Knowledge of Allscripts/EPIC.
• Knowledge of medical terminology.

• Full time 40 hrs on days.
• Excellent benefits—starting day 1!

The Connecticut Joint Replacement Institute (CJRI) is part of Saint Francis Hospital, a member of Trinity Health Of New England. It is committed to restoring motion and renewing vitality, having performed over 34,000 joint replacement surgeries in the past 12 years. CJRI is ISO (International Standards Organization) certified since 2014.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.