Medical Receptionist - Neurosurgery - Hartford

Medical Receptionist – Neurosurgery – Hartford

The Medical Receptionist role at Trinity Health of New England supports an outpatient neurology specialty office in Hartford.

Employment Type:

Full time. Shift: Day Shift.

• Greets patients and communicates in a courteous, professional manner.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.
• Registers patients and performs insurance verification.
• Collects copay and performs point‑of‑service collections.
• Obtains pre‑certifications and prior authorizations.
• Prepares charts and manages incoming and outgoing faxes.
• Provides clerical support to providers and staff.

• High school diploma or equivalent.
• Experience with in a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficiency in a Windows‑based computer environment and Microsoft Office products.
• Accuracy and dependability required.

• Day Shift. Hours may vary.
• Great benefits effective day 1.
• Patient‑centric environment.
• Career growth and advancement potential.
• Diverse and inclusive culture.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.