Medical Director

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person.

It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Medical Director will partner with cross-functional teams and senior leaders to deliver innovative and high-quality care in the home and community for high-need, high-risk, high-utilizing patients. Job requires a leader with a proven track record of innovation, achievement of measurable goals, and exceptional clinical competencies. The candidate has a proactive role in the marketplace and with our patients: delivering care directly and providing clinical oversight to the members of our Interdisciplinary Care Team.

The ideal candidate must be flexible and willing to work in a high growth, fast paced company where the scope of services and protocols will evolve. This is a dynamic environment requiring flexibility, dedication, and commitment to improve care for underserved populations. The role is primary remote, but residence in the state of interest is required. Approximately 20% of your time will be doing direct patient care.

Skills Required:

• Doctor of Medicine degree from a recognized medical school program
• Must possess a current, unrestricted medical license in the State(s) of interest
• Board Certified in Internal Medicine, Family Medicine or in related primary/specialty care
• Minimum three years of experience practicing in a direct patient care environment
• Previous medical leadership and teaching experience preferred
• Expertise in of population-based medicine and quality improvement principles
• Experience with managing patient with complex needs, included behavioral health and substance use diagnoses
• Strong healthcare management acumen, including working knowledge of current U. S. payer and provider landscape
• Must be able to positively interact with other clinicians, senior management, patients and their families, and all levels of medical and non-medical professionals
• The high sense of urgency and can-do attitude required
• Strong communication and problem-solving skills - will proactively and thoroughly communicate with other members of the team and seek input and guidance to solve tough problems
• Technical acumen with EMR system (Athena experience a plus)

Key Behaviors:

Proactive Leadership:

• Takes initiative in shaping clinical direction and driving the delivery of high-quality care, while motivating and leading interdisciplinary teams.

Collaboration:

• Works effectively across departments and with external stakeholders to ensure integrated, patient-centered care.

Flexibility and Adaptability:

• Able to navigate a rapidly evolving work environment, adjust strategies as needed, and embrace new methods of care delivery.

Accountability:

• Demonstrates ownership of both clinical outcomes and team performance, ensuring high-quality care for patients.

Empathy:

• Consistently demonstrates compassion and understanding toward patients and team members, recognizing the complexities of their needs.

Effective Communicator:

• Clearly articulates clinical goals, challenges, and changes to both technical and non-technical stakeholders, fostering transparency and collaboration.

Patient-Centered Approach:

• Prioritizes patient needs and ensures decisions are made with the goal of improving patient health and quality of life.

Competencies:

Clinical Expertise:

• In-depth knowledge of medical practice, population health, and the application of medical principles to high-need patient populations.

Leadership:

• Proven…