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Guest Experience Agent — Upsell & Delight Guests

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Waterford Group Llc
Full Time position
Listed on 2026-10-20
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Management & Planning, English Customer Service
Job Description & How to Apply Below

Waterford Hotel Group in Hartford, CT seeks a Guest Service Agent to welcome guests, handle check-ins and check-outs, manage reservations, and assist with guest inquiries while upholding Marriott and Waterford standards.

This role requires a warm, professional demeanor, strong communication, and the ability to coordinate with housekeeping and other departments to ensure an exceptional guest experience. On-site position with benefits and hotel discounts.

For the Guest Experience Agent — Upsell & Delight Guests position at Waterford Group Llc, we are reviewing applications now.

We have an opening for a Guest Experience Agent — Upsell & Delight Guests in Hartford, CT, United States within Other.

This role, Guest Experience Agent — Upsell & Delight Guests at Waterford Group Llc, could be your next move.

Are you ready to take on the Guest Experience Agent — Upsell & Delight Guests role at Waterford Group Llc?

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