ADA Specialist; Human Resources Specialist

The Department of Administrative Services (DAS) is accepting applications for an anticipated opening for an ADA Specialist (Human Resources Specialist) in Hartford.

• A healthy work/life balance to all employees.

• Full-time, 40 hours/week.
• Monday
  - Friday, 8 hours per day.
• Centrally located in Hartford, CT (450 Columbus Boulevard).
• Hybrid work schedule (combination of in-office and telework in accordance with the Telework Policy).

The ADA Specialist will support state employees by guiding them through the accommodation process under the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA). You will manage a caseload of accommodation requests and facilitate the interactive process, in compliance with state and federal requirements. This position reports to the ADA Manager (Principal Human Resources Specialist).

As part of the ADA Team, you will work both independently and collaboratively with Shared Services colleagues, agency managers, and Human Resources Business Partners. You will provide clear guidance and excellent customer service to help employees and managers understand their rights and responsibilities. Many cases involve navigating intersections with other laws, including the Family and Medical Leave Act (FMLA) and workers’ compensation.

The ADA Specialist will interpret supporting documentation and provide clear guidance to employees and management throughout the interactive process.

• Manage the intake of accommodation requests, evaluate eligibility, and issue required notices and determinations.
• Conduct thorough review of medical and supporting documentation and follow up when clarification is needed.
• Maintain clear, comprehensive documentation throughout the accommodation process.
• Partner with agency HR Business Partners to evaluate potential accommodations.
• Provide guidance to employees and management on the interaction of various employee leave entitlements and the ADA.
• Ensure compliance with federal and state regulations, HR policies, and collective bargaining agreements.
• Communicate with employees, management, HR Business Partners to ensure cooperative relationships and collaborative solutions.
• Analyze issues and recommend appropriate actions in collaboration with your supervisor.

This role offers meaningful problem-solving opportunities, and the ability to support thoughtful decisions that help employees perform their jobs effectively. To be successful, you should be comfortable managing multiple cases efficiently, communicating with individuals at all levels, and maintaining detailed documentation. Strong interpersonal, written, and verbal communication skills are essential, along with the ability to navigate sensitive situations with professionalism and care.

This position is well-suited for someone who enjoys detailed casework, collaboration, delivering excellent customer service, and supporting employees through meaningful processes.

In the Department of Administrative Services (DAS) this class is accountable for independently performing a full range of professional human resources duties within a specialized service delivery team or a unit with statewide impact.

• Proposes, formulates and implements program policies and operational procedures;
• Screens, refers and recommends candidates for employment;
• Interprets, administers and ensures compliance with human resources, employment and equal opportunity laws, regulations, policies and procedures;
• Processes human resource records and transactions;
• Develops new job classifications and new job classification series and uses job evaluation…