Sr. RPA Engineer

Senior RPA Engineer – Sun Life

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access care and coverage. We offer a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop‑loss insurance, and healthcare navigation.

Sun Life embraces a hybrid work model that balances in‑office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.

We are seeking a highly skilled and experienced Senior RPA Engineer to join our automation team. In this role you will lead the design, development, and deployment of end‑to‑end automation solutions using Microsoft Power Automate
. You will collaborate with cross‑functional teams to identify automation opportunities, streamline business processes, and drive operational efficiency.

• Design, develop, test, and deploy scalable RPA solutions using Power Automate (Cloud and Desktop flows).
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Lead automation projects from conception to deployment, ensuring best practices and governance are followed.
• Integrate Power Automate with Microsoft 365, SharePoint, Dynamics 365, Azure services, and third‑party APIs.
• Monitor and maintain existing automations, troubleshoot issues, and implement enhancements.
• Mentor junior developers and contribute to the development of RPA standards and documentation.
• Stay current with Power Platform updates and industry trends to continuously improve automation capabilities.
• Accelerate digital transformation by identifying and automating high‑impact business processes.
• Enhance operational efficiency by delivering reliable, scalable, and maintainable automation solutions.
• Promote a culture of automation by advocating for RPA best practices and mentoring team members.
• Drive innovation by leveraging advanced Power Platform capabilities such as AI Builder, Process Advisor, and Dataverse.
• Ensure compliance and governance by adhering to security, data privacy, and change management standards.
• Collaborate cross‑functionally to align automation initiatives with strategic business goals.
• Assists in training initiatives by occasionally providing direction to peers and less experienced staff; may assign work to less experienced staff and review their work.
• Supports existing applications, monitors system performance, and works based on impact to the business.
• Uses troubleshooting skills to identify, research and propose solutions to problems and accommodate necessary changes or corrective action as needed.
• Recommends standards, procedures and process improvements appropriate across the organization.
• May present work to team members, clients and management.
• Other duties as assigned.

• 4+ years of experience in RPA development, with at least 2 years using Microsoft Power Automate or other RPA tools (e.g., UiPath, Blue Prism).
• Strong understanding of automation design principles, exception handling, and performance optimization.
• Proficiency in Power Platform components (Power Automate, Power Apps, Power BI).
• Experience with scripting languages (e.g., Power Shell, JavaScript) and REST APIs.
• Familiarity with Microsoft 365 ecosystem and services.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and collaboration skills.

• Experience with additional Power Automate‑related tools and services, such as AI Builder, Process Advisor, Dataverse, Power Virtual Agents, Azure Logic Apps.
• Microsoft certifications (e.g., PL‑500: Microsoft Power Automate RPA Developer).
• Background in process improvement methodologies (Lean, Six Sigma).

Salary Range: $101,000 – $151,500. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your performance and the overall performance of the business.

Sun Life is committed to fostering an inclusive…